Enki turns business-card text, selected contact information, and notes into contact records and follow-up tasks that you review before saving to a spreadsheet, your phone, or a connected customer-relationship management system ("CRM"). This policy explains what information Enki processes and the choices available to you.
When you sign in, we receive an account identifier and, if the provider supplies them, your name and email address. With Sign in with Apple you receive an account identifier and, if Apple provides them, your name and email address; Apple may provide a private relay email address instead of your personal one. With Sign in with Google on Android, we receive the account identifier, name, and email address associated with the Google account you choose.
Enki may process:
This information may identify people other than the Enki account holder. You are responsible for using Enki only with information you are permitted to process and send to your selected destinations.
Business-card images stay on your device. Text recognition happens on the phone, and Enki sends only the recognized text, never the photo.
How your voice is handled depends on your phone:
If you connect a CRM, Enki stores encrypted OAuth credentials that let Enki act on your behalf. Enki stores the proposed commands, their execution status, and any spreadsheet rows it creates so you can review, retry, or download your work.
We record limited operational information such as capture timestamps, processing status, usage and processing metrics, error information, and monthly usage counts. Our hosting provider may also produce ordinary security and request logs, such as IP address and request time.
Enki stores authentication credentials in the device's secure storage (Apple's Keychain on iPhone, the Android Keystore-backed encrypted store on Android) and keeps capture history and approved record details locally so you can revisit prior results. Enki also saves contacts to the phone address book only when you choose that action.
We use the information above only as reasonably necessary to:
We disclose information only as needed to operate Enki or at your direction:
We may also disclose information if required by law, to protect rights or safety, or as part of a business transaction subject to appropriate confidentiality safeguards.
Enki currently keeps account information, submitted text, structured commands, spreadsheet rows, CRM connection credentials, and usage records while your account is active so that the service can provide history, retries, exports, and support.
You can disconnect a CRM to remove Enki's stored credentials for that connection. You can also choose Privacy & account > Delete account in Enki. Account deletion removes the account and its authentication records, CRM credentials, captures, commands, spreadsheet rows, and usage records from Enki's active production database, and clears Enki's local capture history, digital-card profile, onboarding state, and Keychain credentials from that device.
Account deletion does not remove records you already approved and saved to a CRM, spreadsheet file, or phone. Delete those copies at their destination. If you used Sign in with Apple, you may separately remove Enki from Apple Account > Sign-In & Security > Sign in with Apple. If subscriptions are introduced, deleting an Enki account will not by itself cancel billing through Apple; Enki will provide a direct way to manage the subscription before deletion.
Deleted information may remain temporarily in encrypted backups until the normal backup rotation completes. Production backup retention: up to 30 days. We may retain narrowly limited records longer when required by law, to resolve disputes, or to prevent fraud or abuse, and will disclose that reason when applicable.
Enki transmits server traffic over HTTPS. In production, capture text, transcripts, the draft entries you review before saving, spreadsheet payloads, and CRM credentials are all encrypted at rest. Authentication credentials on the device are stored in the platform's secure store (Apple's Keychain on iPhone, the Android Keystore-backed encrypted store on Android). No security system can guarantee absolute protection, but we limit collection and access and use safeguards appropriate to the information processed.
Depending on where you live, you may have rights to access, correct, export, delete, restrict, or object to processing of personal information associated with your account. Contact privacy@bennusystems.com. We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising a privacy right.
Enki does not sell or share personal information for cross-context behavioral advertising, so there is no sale or advertising-sharing opt-out to exercise.
Enki's service providers may process information in the United States and other countries. Before offering Enki in jurisdictions that require a transfer mechanism, Bennu will use the contractual or other safeguards required by applicable law.
Enki is a business productivity service and is not directed to anyone under 18. We do not knowingly collect personal information from children.
We may update this policy as Enki changes. We will update the effective date and, when required, provide additional notice in the app.
Questions or privacy requests: privacy@bennusystems.com
Bennu Systems LLC
2700 Hayden Rd
Scottsdale, Arizona 85257, United States